Star Micronics TSP100

Hello:

I have a TSP100 futureprint that has been working fine. I did not shut off the computer or experience any power problems that I know of. I loaded QB POS ver 6 as usual and I have 2 lights on my printer that won't shut off. Power and Error. I tried turning it off and tried rebooting the computer. I also tried turning off the printer and holding down the feed button while turning off the power. Suggestions???

Thanks.

Lenny...

www.shwan-fatih.8m.net

Our Star TSP100 futurePRNT prints extra long receipts. After the printed transaction, approx. 4 inches of blank space appears before the printer cuts the paper. How can we fix this so we waste less paper?

we have Star TSP 700II and it is doing the same. not just 4inches but sometimes it adds extra 20-30 inches blank space. I think it was due to incorrect paper size settings.
Why dont you to go printer properties->Device settings and change the Friction size..as well as set Pagecut to Partial.
Also change preferences under Properties, advanced and change papersize to what suits you .
pl let me know what happens soon
sean